ANALYSIS

Inquiries, assessments, documentation

CONSULTANCY

Guidance, suggestions, solutions

IMPLEMENTATION

Training, settings, testing, go live

PROJECT MANAGEMENT

Planning, oversight, control

SUPPORT

Communication, assistance, interventions

DEVELOPMENT

Development, extend, fine tunning

UPGRADE

Evolution, transformation, early adoption

SYS ADMIN

Administration, security, maintenance

INTEGRATIONS

Stability, speed, scalability

Analysis
ANALISYS

We start by understanding your business. In this phase, our consultants ask valuable questions in order to give the best answer to your most important questions:
How does MS Dynamics 365 BC answer my business needs?
How will my business develop by implementing MS Dynamics ERP?

  • Requirements analysis
  • Process analysis
  • Matching the proper standard flow for every identified requirement
  • Outlining and prioritizing the areas where development is needed
  • Producing the project plan (teams, calendar, WBS, etc)
  • Analysis document
Consultancy
CONSULTANCY

New challenges? Room for more automation? Unexplored paths? Difficult Decisions? All of this is familiar ground for our team. And in it, we grow the best solutions!

  • Requirement analysis
  • User manuals and work procedures
  • Support for decision making
  • Support for handling the setup
  • Preparing, demonstrating and training for desired flows

Implementation
IMPLEMENTATION

Once the project path is established, it’s time to start your implementation journey. In this phase, our teams work closely together to perfect the best flows for your business, make the proper setup, train your employees, import your data, and finally walk together through the first days of Go Live.

  • User training
  • Application setup
  • Data import
  • Process management
  • Testing of required flows
  • Personalization of the Role Center
  • User groups and permissions management
  • Integrations with other systems
Project Management
PROJECT MANAGEMENT

Each phase of the project needs to be in perfect harmony with the grand picture.
For every project, we trust our experienced PMs to ensure the delivery of quality, scope, time and budget.

  • Client and partner team coordination
  • Budget management
  • Ensuring the desired scope is achieved
  • Prioritizing requests
  • Communication management
Support
SUPPORT

Our partnership goes beyond the first day of a LIVE solution. We continue to be by your side, through phone, email, on-site presence or remote control. We’re using a transparent ticketing system giving you the possibility to monitor the status of your requests at any given time.

  • Transparent and automated ticketing system
  • Experienced team for each module
  • Quick answers
Development
DEVELOPMENT

Challenges, development ideas, changes of context, all give unicity to your business. A big plus for MS Dynamics 365 BC is given by the possibility for partners like us, to enhance the standard capabilities. From extra fields, to complex integrations, we have the know-how to tackle everything so you end-up with the best fitting flows.

  • Request analysis
  • Development estimation
  • Coding
  • Testing
  • Functional documentation
  • Solution validation
  • Deploy

Upgrade
UPGRADE

Upgrading to the latest versions can be very rewarding in terms of improved functionalities. We offer our full support to make the transition as smooth as possible.

  • Analysis of current context, database, existing developments
  • Refactoring code
  • Data transfer
  • Testing
  • User training for new functionalities
Sysadmin
SYSTEM ADMINISTRATION

When talking about priorities, stability, performance and data security are on top of the list. We’re offering a wide range of services in the area of system administration.

  • Network administration
  • Permission and access setup
  • User account management
  • Database maintenance
  • Monitoring and maintaining a good state of system health
Integration
INTEGRATIONS

Connectivity is a must. By integrating your ERP with various other systems we save time, reduce human errors and increase user satisfaction.

  • Integration with various e-commerce platforms through our partner or custom development
  • Faster deliveries through an integration with third party shipping companies – Evo Carrier
  • Integration with the main banks in Romania
  • Personalized solution for every communication need